Support

Need help with PlateShield?

Send an email and include as much detail as possible (device model, iOS version, app version, and screenshots when relevant).

Support Details

Include This In Your Email

  1. App version (Settings screen in PlateShield)
  2. iPhone model and iOS version
  3. What you expected vs what happened
  4. Screenshots or short screen recording if possible

FAQ

Why can I preview a method but not save?

Some obscuring methods are tied to Plus or Pro. You can still preview them before deciding to unlock.

Do my photos leave my phone?

No. Plate detection and obscuring run on-device in the app.

How do I restore purchases?

Open PlateShield settings and use the restore purchases action.

Where are processed images saved?

Saved images go back into your Photos library and are grouped into the PlateShield album.